Get Familiar with the Family Resource Center!

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If you live in Skagit County and have young children, you most likely know about—and love—the Children’s Museum of Skagit County. Once snuggled in Cascade Mall, the museum now sits prominently at The Shops (a.k.a. the outlet mall) in Burlington.

It was truly a sad day for all Skagit families last year when the museum’s doors closed temporarily due to COVID-19. I can’t tell you how many times my toddler asked to go to the museum, only to be told that we couldn’t because of the virus.

But even though the doors have been closed to visitors, the staff at the Children’s Museum have been busier than ever! Through a partnership with the Children’s Council of Skagit County, Help Me Grow Washington, and Skagit County Public Health, the museum has been able to continue to serve our community in a new and innovative way.

What is the Help Me Grow – Family Resource Center?

Opened in October 2020, the Help Me Grow – Family Resource Center is the brainchild of the Children’s Council and was made possible through Coronavirus Aid, Relief and Economic Security (CARES Act) funding from Skagit County. Partners decided to house the center at the Children’s Museum because the museum was already an established, safe, and trusted community center for Skagit County families.

Though Skagit County has many resources for families, all too often community providers hear from people that they didn’t know that support was available at the time when they needed it. It is the goal of the Family Resource Center to make accessing help an easy process, so that families can quickly find what they need, when they need it, in the way that they need it.

Now, more than ever, parents and families need extra help. As our community faces this pandemic, we have witnessed the reality that many families are being left without a safety net, whether due to loss of income, loss of childcare, or the over-night shift to remote learning. Families are feeling stressed, anxious, and scared. Traditional supports (like extended family or neighbors) may also be less accessible because of state-mandated social distancing and concerns around disease transmission. 

Who can get assistance through the Center?

The Center is available to anyone who could benefit from a little extra help or connection. Even if a family isn’t struggling to afford basic needs, there are so many other types of supports and services available—if you are curious, just ask! The Center’s staff would love to hear from you!

When you contact the Center, staff will use a screening form to determine need. From your call, online form, or email, staff can prepare a package to meet your specific needs.

What kinds of assistance are available through the Center?

The Family Resource Center is providing reliable local information, referrals to services, and application assistance for public programs. The Center is also distributing emergency basic needs items to families who demonstrate a COVID-related financial need.

Whether parents are looking for connections with other parents, opportunities for fun and educational activities for their family, information about their child’s development, or help applying for services, Help Me Grow staff will be able to help in many ways. Here are some examples:

  • Basic Needs assistance: help with things like food, shelter, utilities, diapers
  • Pregnancy & Breastfeeding Support: maternity support services, new parent groups, and the support through the Welcome Baby program
  • Childcare/Early Learning: find options for childcare, preschool, play-and-learn groups, library story times, Kindergarten registration, and more
  • Family Fun: activities and events
  • Family Support: parent coaches, support groups, warm lines, and home visiting programs
  • Health and wellness: free/low-cost health care, dental care, family planning, mental health services and supports, and recovery services
  • Special needs: services and supports for families of children with health and developmental concerns

The Center is also providing activity kits and books to families to promote early learning and to help occupy young children in positive ways for short periods if their parents are struggling to care for their children while working from home, or assisting older children with virtual education. Each family receives a care package filled with items like hand sanitizer, cloth face masks, toothbrushes and toothpaste, bubbles, resource lists and information, tissues, Vroom parenting tips and prompts.

How can I connect with the Center?

TheFamily Resource Center is not a drop-in center, however staff will work with you if special arrangements are needed. There are several ways to get in contact with the Center, including by phone, text, email, and by submitting an online form. At present, assistance is available in English, Spanish, and Mixteco. See below for contact options:

Scheduled pickups are COVID-friendly. Plan for curb-side pickup at the Children’s Museum: 432 Fashion Way, Burlington, WA 98233.

Will the Center eventually close when COVID isn’t as prevalent?  

The Help Me Grow – Family Resource Center and partners are busily making plans for the future. Once the museum reopens in the coming weeks, the Family Resource Center will continue to operate out of the museum, and assistance will continue to be provided through curb-side pickup. Onsite programs, such as Kaleidoscope Play & Learn groups, the Parent Café weekly groups, and parenting classes will also resume at the museum.

Are there plans to reopen the museum soon?

Wait—did I just read that the museum will reopen soon?! Yes, you read correctly!

The Children’s Museum of Skagit County is excited to reopen on Wednesday, June 2nd! Museum staff are working tirelessly behind the scenes to prepare the facility and exhibits. The plan is to operate at reduced capacity (according to the WA State guidelines) with time ticketing and following all state mandates. At this time, staff are also planning for Summer Camps to take place this year. For updates about reopening, visit the Children’s Museum website here.

To learn more about the Help Me Grow – Family Resource Center, visit the Help Me Grow Skagit website. If you have questions about the program, or need additional information, call Skagit County Public Health at (360) 416-1500.